TERMS & CONDITIONS
Welcome to khelabazar.com. These Terms and Conditions (“Terms,” “Terms of Service,” or “Agreement”) govern your access to and use of our website, services, and digital products.
Table of Contents
1. Introduction
Thank you for choosing khelabazar.com (“we,” “our,” “us”). We value your trust in our digital marketplace and services, and we want to ensure that you clearly understand the rules and expectations that apply when you use our platform.
These Terms of Service form a legally binding contract between you (“you,” “your,” “User,” or “Customer”) and khelabazar.com, a digital services provider located in Dhaka, Bangladesh. By accessing, browsing, or using our website, mobile application, or any related services, you acknowledge that you have read, understood, and agreed to these Terms in full.
Purpose of These Terms
The purpose of these Terms is to:
Explain the rules and obligations that govern your use of our website and services.
Outline what you can expect from us as a service provider.
Describe what we expect from you as a User.
Protect both your rights and ours under applicable laws.
These Terms apply to all visitors, registered users, and customers who engage with khelabazar.com for the purpose of purchasing, accessing, or using our digital products such as game top-ups, gift cards, online subscriptions, and other digital services.
Acceptance of Terms
By creating an account, making a purchase, or simply visiting our website, you agree to be legally bound by these Terms. If you do not agree with these Terms, you must not access or use our services. Your continued use of the site after changes have been made to these Terms will be considered acceptance of those changes.
Why You Should Read These Terms Carefully
It is important that you read these Terms carefully because they affect your legal rights and obligations. They contain important information, including but not limited to:
How your transactions are processed.
Your responsibilities when creating and maintaining an account.
Our policies on refunds, cancellations, and replacements.
Intellectual property rules and restrictions.
Limitations of our liability and disclaimers.
By using khelabazar.com, you acknowledge that you understand these obligations and agree to comply with them.
Scope of Services
Our platform provides digital products and services including but not limited to:
In-game currency and credit purchases (top-ups).
Digital subscriptions for entertainment and software platforms.
Electronic gift cards for online stores and platforms.
Other related digital goods and services.
Please note that our products are delivered in digital form only. No physical products will be shipped unless explicitly stated.
Ongoing Agreement
These Terms remain in effect for as long as you use our services. By continuing to access or use our website, you reaffirm your ongoing acceptance of this Agreement.
If you are reading these Terms on behalf of an organization, company, or group, you confirm that you have the authority to bind that entity to this Agreement.
Contact and Support
If you have any questions about these Terms, please contact us at:
📧 Email: [email protected]
📍 Address: Dhaka, Bangladesh
2. Definitions
For clarity and consistency throughout these Terms, the following definitions apply:
2.1 “Company”
Refers to khelabazar.com, including its owners, operators, affiliates, subsidiaries, and any authorized representatives, who provide digital products and online services via the website.
2.2 “User” or “You”
Refers to any individual or entity that accesses, browses, registers, or uses the services of khelabazar.com, whether as a guest, registered account holder, or paying customer.
2.3 “Account”
An individual profile created by a User on khelabazar.com which may include login credentials, personal information, transaction history, and other account-specific data. Users are responsible for maintaining the security of their accounts and any activity under them.
2.4 “Service”
Refers to the suite of services provided by khelabazar.com, including the website, mobile applications (if any), digital marketplaces, and all related digital and online offerings such as:
Game top-ups and in-game currency.
Electronic gift cards.
Online subscriptions.
Any other digital products made available through the platform.
2.5 “Digital Product”
Any electronically delivered product purchased, redeemed, or accessed through khelabazar.com, including software licenses, in-game currency, gift cards, subscription access, and similar items. Digital products are generally non-tangible and may be delivered via email, account credit, or secure download.
2.6 “Content”
Refers to any material created, uploaded, or shared by Users or the Company, including but not limited to:
Text, images, videos, reviews, or comments.
Software, code snippets, and digital tools provided via the platform.
Marketing, promotional, or instructional materials.
2.7 “Transaction”
Any purchase, top-up, or payment made through the platform in exchange for digital products or services. Transactions are governed by the terms in this Agreement, including pricing, payment methods, and refund policies.
2.8 “Third-Party Service”
Any external service, website, payment gateway, platform, or tool that integrates with or is linked to khelabazar.com, including but not limited to:
Payment processors (bKash, PayPal, bank gateways).
Analytics or marketing platforms.
Embedded widgets or plugins.
2.9 “Content License”
The limited rights granted by Users to khelabazar.com to host, display, and use User-generated content on the platform, as outlined in Section 7 (User-Generated Content).
2.10 “Prohibited Activities”
Any action or behavior expressly forbidden by these Terms, including fraudulent transactions, unauthorized access, intellectual property violations, harassment, or illegal activity. Detailed examples are provided in Section 4 (Use of Services).
Summary:
These definitions establish a clear understanding of the terms used throughout this Agreement. They ensure there is no ambiguity when referring to Users, Services, Digital Products, Transactions, or Company rights. By continuing to use khelabazar.com, you acknowledge and accept these definitions as part of your binding agreement.
3. Eligibility & Account Registration
To use khelabazar.com and access our services, you must meet certain eligibility requirements and follow the rules for account creation and management. These measures help us ensure the safety, security, and integrity of our platform for all users.
3.1 Age Requirements
You must be at least 18 years old, or have reached the legal age of majority in your jurisdiction, to create an account or use our services.
If you are under the legal age, you are not permitted to register, purchase, or access any digital products on our platform.
By creating an account, you confirm that you meet the age requirement and have the legal capacity to enter into this Agreement.
3.2 Accurate and Complete Information
When registering an account, you agree to provide complete, accurate, and up-to-date information. This includes your name, email address, payment details, and any other required information.
Providing false, misleading, or incomplete information may result in the suspension or termination of your account.
You are responsible for keeping your account information current and accurate at all times.
3.3 Account Credentials
Upon registration, you will create login credentials, including a username and password.
You are solely responsible for maintaining the confidentiality of your credentials and any activity that occurs under your account.
Do not share your login information with anyone else. Sharing accounts or allowing unauthorized users to access your account is strictly prohibited.
3.4 Account Security
Always use strong, unique passwords for your account. Avoid using passwords that are easy to guess or used on other platforms.
Notify us immediately at [email protected] if you suspect any unauthorized access or breach of your account.
We are not responsible for any losses or damages resulting from unauthorized access caused by your failure to protect your account credentials.
3.5 Multiple Accounts
You may not create multiple accounts to circumvent restrictions, abuse promotions, or manipulate the platform in any way.
If we detect multiple accounts being used in violation of these Terms, we reserve the right to suspend or terminate all associated accounts.
3.6 Responsibility for Minors
If you are registering an account on behalf of a minor, you must be the legal guardian and accept full responsibility for all actions taken by the minor on the platform.
Minors are strictly prohibited from independently creating accounts or accessing digital products without parental supervision.
3.7 Account Termination by User
You may request to close your account at any time by contacting [email protected].
Upon account closure, you will lose access to any digital products, credits, or account history unless otherwise stated.
Closing your account does not absolve you from any obligations incurred prior to the termination, including payment obligations or compliance with these Terms.
3.8 Account Suspension or Termination by Company
khelabazar.com reserves the right to suspend or terminate accounts at its discretion for reasons including, but not limited to:
Violation of these Terms.
Fraudulent or suspicious activity.
Failure to provide accurate or complete information.
Legal requirements or government orders.
During suspension, you may be temporarily prevented from accessing certain services. Termination will result in permanent loss of access to your account and any associated digital products, subject to applicable laws.
3.9 Notifications
Users may receive emails or in-platform notifications related to account registration, security updates, or important changes.
You agree to receive these communications and acknowledge that they are part of your use of the service.
This section ensures that only eligible, responsible users can access khelabazar.com, and it establishes clear rules for creating, managing, and securing accounts.
4. Use of Services
By accessing or using khelabazar.com, you agree to use our services responsibly, lawfully, and in accordance with these Terms. This section outlines what is allowed, what is prohibited, and how you should conduct yourself while using the platform.
4.1 Permitted Uses
You may use our services for lawful purposes, including:
Purchasing, redeeming, or accessing digital products such as game top-ups, subscriptions, or gift cards.
Creating and maintaining your account in accordance with Section 3.
Using the website to explore products, receive updates, or interact with our platform features.
Communicating with customer support for inquiries, troubleshooting, or feedback.
Sharing content or reviews in compliance with our policies (see Section 7).
4.2 Prohibited Uses
You agree not to use our services for any activity that is illegal, harmful, or interferes with the operation of the platform. Prohibited activities include, but are not limited to:
Fraudulent activity: Using stolen payment methods, falsifying information, or attempting to manipulate transactions.
Unauthorized access: Attempting to access accounts, services, or systems without permission.
Reverse engineering or copying: Attempting to replicate, decompile, or derive source code from our platform.
Disruption of services: Introducing viruses, malware, or any code intended to disrupt, damage, or impair our systems.
Harassment or abuse: Sending threatening, offensive, or unsolicited messages to other users.
Intellectual property infringement: Copying, distributing, or using our content or third-party content without proper authorization.
Circumventing restrictions: Evading security measures, geographic restrictions, or account limitations.
4.3 Compliance with Laws
You are responsible for ensuring your use of khelabazar.com complies with all applicable local, national, and international laws.
This includes laws related to:
Digital product transactions
Intellectual property
Data privacy and protection
Consumer protection and electronic commerce
4.4 Examples of Acceptable Behavior
Purchasing game credits and redeeming them successfully.
Writing a product review that is honest, respectful, and non-offensive.
Updating your account details accurately and securely.
4.5 Examples of Prohibited Behavior
Using multiple accounts to exploit promotions or bonuses.
Attempting to hack, scrape, or extract data from the website.
Posting spammy, defamatory, or illegal content in comments or reviews.
4.6 Monitoring and Enforcement
khelabazar.com reserves the right to monitor user activity to ensure compliance with these Terms.
We may investigate suspicious behavior and take appropriate action, including warnings, temporary suspension, or account termination.
Users found in violation of these Terms may also be reported to law enforcement where applicable.
4.7 Accountability
You are fully responsible for all actions performed under your account.
Any misuse, violation, or illegal activity linked to your account may result in personal liability, including financial or legal consequences.
This section establishes the rules of engagement for users and clarifies both acceptable and prohibited conduct.
5. Digital Products & Transactions
khelabazar.com provides a variety of digital products, including game top-ups, gift cards, subscriptions, and other electronic goods. This section explains how these products are offered, how transactions work, and your rights and responsibilities when making purchases.
5.1 Description of Products
Our platform offers digital products that are delivered electronically. These may include:
In-game credits or currency for popular online games.
Gift cards redeemable on partner platforms or e-commerce sites.
Digital subscriptions for online services, apps, or entertainment.
Other electronic goods available through promotions or special offers.
All product descriptions are provided for informational purposes. While we aim to ensure accuracy, we do not guarantee that descriptions, images, or product details are error-free.
5.2 Purchase Process
When you purchase a digital product on khelabazar.com:
Select the product you wish to purchase.
Provide payment information through secure channels.
Confirm the purchase.
Receive the digital product via email, account credit, or secure download.
All transactions are final once the product is delivered, unless otherwise specified in our refund or replacement policies.
5.3 Pricing and Payment Methods
All prices are displayed in the currency indicated on the platform.
We may update prices at any time; changes do not affect completed transactions.
Accepted payment methods include, but are not limited to:
bKash
Credit and debit cards
PayPal (where applicable)
Users are responsible for any transaction fees or charges imposed by their payment provider.
5.4 Taxes and Fees
Applicable taxes, including VAT or service charges, may be included in the purchase price or applied at checkout depending on local regulations.
Users are responsible for complying with their local tax obligations related to digital product purchases.
5.5 Refunds & Replacements
Due to the digital nature of our products, purchases are generally non-refundable once delivered.
Refunds or replacements may be issued in exceptional cases, such as:
Product not delivered due to technical errors.
Faulty or incorrect digital codes.
Other issues deemed valid at our discretion.
To request a replacement or refund, contact [email protected] promptly. We may require proof of the issue.
5.6 Digital Delivery
Products are delivered electronically via email, account balance, or secure download link.
It is your responsibility to ensure your account or email is accurate to receive the product.
We are not liable for delivery failures caused by incorrect or outdated information provided by the user.
5.7 Transaction Security
All transactions are processed through secure payment gateways using encryption to protect your payment information.
We do not store full payment credentials on our servers.
Users must report any unauthorized or suspicious transactions immediately.
5.8 Cancellations
Orders cannot typically be canceled once the digital product has been delivered.
If you believe a cancellation is necessary, contact [email protected] as soon as possible. Any approved cancellations will be subject to our review and discretion.
5.9 Liability Regarding Digital Products
We strive to ensure that digital products work as intended; however, we do not guarantee compatibility with all devices, platforms, or games.
Users are responsible for checking product requirements and compatibility before purchase.
This section clarifies how products are sold, delivered, and what users can expect regarding pricing, refunds, and responsibility.
6. Intellectual Property
All content, branding, software, and materials on khelabazar.com are protected by copyright, trademark, and other intellectual property laws. This section explains your rights and restrictions regarding our intellectual property.
6.1 Ownership of Content
khelabazar.com owns or licenses all content on the platform, including but not limited to:
Website design, graphics, logos, and layout
Software, source code, and platform functionality
Text, images, videos, and product descriptions
Marketing materials, tutorials, and instructional guides
Unauthorized use, copying, or distribution of our content may result in legal action.
6.2 Trademarks and Branding
The khelabazar.com name, logo, and other identifying marks are our registered or unregistered trademarks.
Users may not use these trademarks in any way that could mislead others, imply affiliation, or dilute our brand.
Any permitted use of our trademarks requires prior written consent from the Company.
6.3 User Rights
Users are granted a limited, non-exclusive, non-transferable license to access and use the content solely for personal, non-commercial purposes.
This license allows you to:
Browse the website
Access purchased digital products
Interact with platform features as intended
6.4 Restrictions
You may not:
Copy, reproduce, distribute, or publicly display content without explicit permission.
Reverse engineer, decompile, or attempt to extract source code from the platform.
Create derivative works based on our software or content.
Use our content for commercial purposes outside the scope of the services provided.
6.5 User-Generated Content
Any content you submit, such as reviews, comments, or uploaded materials, remains your property, but you grant khelabazar.com a worldwide, royalty-free, perpetual license to display, distribute, and use the content on the platform.
You are responsible for ensuring your content does not infringe the rights of others or violate applicable laws.
6.6 Reporting Infringements
If you believe your intellectual property has been used without authorization, you may contact [email protected].
Reports should include:
Your contact information
Identification of the allegedly infringing material
Proof of ownership or rights
6.7 No Implicit Rights
Except for the limited rights explicitly granted in these Terms, you acquire no other intellectual property rights to the content or platform.
All rights not expressly granted remain with khelabazar.com or its licensors.
This section ensures that both the Company and Users clearly understand ownership, licenses, and restrictions regarding intellectual property on khelabazar.com.
7. User-Generated Content
khelabazar.com allows Users to post certain content on the platform, including product reviews, comments, ratings, or other submissions. This section explains the rules, responsibilities, and rights related to such content.
7.1 Responsibility for Your Content
You are solely responsible for any content you post or submit on khelabazar.com.
Content must be accurate, legal, and respectful. You may not post content that:
Violates any law or regulation
Infringes the intellectual property rights of others
Is defamatory, harassing, obscene, or offensive
Promotes fraud, scams, or illegal activity
7.2 License to Use Your Content
By posting content on the platform, you grant khelabazar.com a worldwide, non-exclusive, royalty-free, perpetual license to:
Use, reproduce, modify, adapt, publish, translate, distribute, and display the content
Incorporate the content into other works or services related to the platform
This license allows us to display your content on the website, marketing materials, social media, or affiliated platforms.
7.3 Review and Moderation
While we strive to maintain a safe and friendly environment, khelabazar.com is not obligated to pre-screen content.
We reserve the right, at our discretion, to remove, edit, or refuse content that violates these Terms or is deemed inappropriate.
Users should understand that any posted content may be publicly visible and accessible.
7.4 Prohibited Content
You may not post content that:
Contains viruses, malware, or harmful code
Promotes discrimination, hate speech, or violence
Infringes the privacy, confidentiality, or rights of third parties
Misleads other Users or misrepresents products or services
7.5 Reporting Violations
If you encounter content that violates these Terms, please report it to [email protected].
Include a description of the issue and links or screenshots if possible.
We will review reports and take appropriate action, which may include removing the content or suspending the offending User’s account.
7.6 No Warranty for User Content
We do not guarantee the accuracy, reliability, or legality of any User-generated content.
Users acknowledge that khelabazar.com is not responsible for any consequences arising from your reliance on or interaction with User content.
7.7 Indemnification
By posting content, you agree to indemnify and hold harmless khelabazar.com from any claims, losses, or damages arising from your content, including legal disputes initiated by third parties.
This section ensures Users understand their responsibilities when contributing content and clarifies the Company’s rights and limitations regarding user submissions.
8. Payments & Billing
khelabazar.com provides a secure platform for purchasing digital products and services. This section explains accepted payment methods, billing procedures, and the responsibilities of Users regarding transactions.
8.1 Accepted Payment Methods
Users may complete purchases using the payment methods listed on the platform, which may include:
bKash
Credit and debit cards (Visa, Mastercard, etc.)
PayPal (where applicable)
We may update or add new payment options at our discretion.
8.2 Secure Transactions
All payments are processed using secure, encrypted payment gateways to protect sensitive financial information.
khelabazar.com does not store full credit or debit card numbers on its servers.
Users are responsible for ensuring that payment credentials are entered accurately.
8.3 Billing Information
Users must provide accurate billing information for all transactions.
Failure to provide accurate information may result in failed transactions, order delays, or suspension of services.
8.4 Non-Refundable Transactions
Digital products are generally non-refundable once delivered due to their electronic nature.
Refunds or replacements may be issued only under specific circumstances, such as:
Incorrect or faulty product delivery
Technical errors preventing product access
Users requesting a refund must contact [email protected] promptly and provide supporting details.
8.5 Fraudulent Transactions
Any attempt to use stolen payment methods, fake accounts, or unauthorized credits is strictly prohibited.
khelabazar.com reserves the right to:
Investigate suspected fraudulent transactions
Suspend or terminate accounts involved in fraud
Report illegal activity to law enforcement authorities
Users are responsible for reimbursing any losses resulting from fraudulent activity associated with their account.
8.6 Payment Disputes
If you encounter an issue with a transaction, contact [email protected] immediately.
Our team will review the situation, and in cases where errors are verified, we will provide guidance for resolution.
Disputes must be reported within a reasonable timeframe from the date of the transaction.
8.7 Taxes and Fees
Users are responsible for any applicable taxes, duties, or service charges imposed by their local jurisdiction.
Prices displayed on the platform may include taxes, but local laws may require additional payment obligations.
8.8 Currency and Conversion
Transactions are processed in the currency displayed on the platform.
If your payment method uses a different currency, your bank or payment provider may perform a currency conversion and apply additional fees.
This section establishes clear rules for payments, billing, and financial responsibilities, while ensuring Users understand the security and non-refundable nature of digital products.
9. Termination & Suspension
khelabazar.com reserves the right to suspend or terminate User accounts in certain circumstances to maintain the integrity, security, and lawful operation of the platform. This section explains the grounds for account suspension or termination and the effects on Users.
9.1 Grounds for Suspension or Termination
We may suspend or terminate your account, temporarily or permanently, if you:
Violate any part of these Terms & Conditions.
Engage in fraudulent, abusive, or unlawful activities.
Provide false, misleading, or incomplete information during registration or account updates.
Attempt to circumvent platform rules, security measures, or transaction processes.
Cause harm or disruption to the platform, other Users, or third parties.
Are subject to legal restrictions or court orders that require us to block access.
9.2 Temporary Suspension
Accounts may be temporarily suspended while we investigate suspected violations, security issues, or fraudulent activities.
During suspension, you may lose access to certain platform features until the matter is resolved.
Temporary suspension does not imply forgiveness or absolution; continued violations may result in permanent termination.
9.3 Permanent Termination
Permanent termination results in the loss of all access to your account, digital products, and services.
Termination may occur without prior notice if serious violations are detected.
Users who have terminated accounts remain responsible for obligations incurred before termination, including outstanding payments or legal responsibilities.
9.4 User-Initiated Account Closure
You may request to close your account by contacting [email protected].
Closing your account will result in loss of access to your account data and any unused credits or purchased digital products, unless otherwise specified.
Users should download or backup any important information before requesting closure, as we may not retain data after termination.
9.5 Effect of Termination
Upon suspension or termination:
You will no longer be able to access your account or use the services associated with it.
Any pending transactions may be canceled or voided.
We may delete your account data in accordance with our data retention and privacy policies.
Users are still responsible for actions or obligations incurred prior to termination, including payments or violations.
9.6 Appeals and Contact
If you believe your account was suspended or terminated in error, you may contact [email protected] to request a review.
While we will review requests in good faith, we reserve the final decision regarding account reinstatement.
9.7 No Liability
khelabazar.com is not liable for any losses or damages arising from account suspension or termination, provided such actions are taken in accordance with these Terms.
Users acknowledge that access to digital products and services is a privilege subject to compliance with the Terms of Service.
This section sets clear rules for when and why accounts may be suspended or terminated, and it clarifies user responsibilities and company rights.
10. Limitation of Liability & Disclaimers
khelabazar.com provides its services to Users on an “as is” and “as available” basis. This section explains the limits of our liability and important disclaimers regarding the platform and its digital products.
10.1 Service Availability
While we strive to ensure that khelabazar.com is accessible and operational at all times, we do not guarantee uninterrupted access.
Temporary outages may occur due to maintenance, upgrades, technical issues, or events beyond our control.
Users acknowledge that service interruptions may affect access to digital products or transactions, and the Company is not liable for any resulting inconvenience.
10.2 No Warranties
khelabazar.com makes no warranties regarding:
Accuracy, reliability, or completeness of website content
Compatibility of digital products with specific devices, software, or platforms
Results obtained from using the website or services
All digital products and services are provided without any express or implied warranty, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
10.3 Limitation of Liability
To the fullest extent permitted by law, khelabazar.com shall not be liable for:
Direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the services
Loss of profits, data, or business opportunities
Unauthorized access to, or alteration of, your content or transactions
Any damages resulting from fraudulent activity, third-party actions, or technical failures
Users acknowledge that the risk of using digital products or services rests with them.
10.4 Digital Product Disclaimers
We do not guarantee that digital products are compatible with all devices, games, or platforms.
Users should verify requirements before purchase.
khelabazar.com is not responsible for losses arising from:
Incompatibility
Failure to redeem or use codes properly
Expired or misused digital content
10.5 Third-Party Services
The platform may include links or integration with third-party services.
We are not liable for third-party content, products, or actions.
Users interact with third-party services at their own risk.
10.6 Force Majeure
khelabazar.com is not responsible for delays or failures caused by events beyond its reasonable control, including but not limited to:
Natural disasters
Cyberattacks or technical failures
Government actions or legal restrictions
Power outages or internet service disruptions
10.7 User Acknowledgment
By using the platform, Users acknowledge that they have read and understood the limitations of liability and disclaimers.
Users accept that khelabazar.com cannot guarantee flawless service or error-free digital products.
This section establishes clear boundaries for the Company’s legal responsibility and informs Users of the inherent risks of using digital products and services.
11. Indemnification
By using khelabazar.com, you agree to defend, indemnify, and hold harmless the Company, its affiliates, officers, directors, employees, and agents from any claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of your use of the platform or violation of these Terms.
11.1 Scope of Indemnification
You agree to indemnify khelabazar.com for claims related to:
Your violation of these Terms & Conditions.
Unauthorized or illegal use of digital products or services.
Any content you post, including User-generated content that infringes third-party rights or violates laws.
Fraudulent transactions, account misuse, or other actions that harm the platform or other Users.
Claims arising from your interactions with third parties via the platform.
11.2 Legal Defense
In the event a claim is made against khelabazar.com due to your actions, you may be required to:
Cooperate fully with our defense
Provide necessary information, evidence, or testimony
Cover all reasonable costs and expenses associated with the defense
11.3 Third-Party Disputes
If a dispute arises between you and another User, or with a third party due to your use of the platform, you are responsible for resolving the issue.
khelabazar.com is not a party to such disputes, but may provide limited assistance at its discretion.
11.4 Exceptions
Indemnification does not apply to claims resulting solely from khelabazar.com’s gross negligence or willful misconduct.
Users remain responsible for their own actions, even if the Company is partly involved in the context of the claim.
11.5 User Acknowledgment
By agreeing to these Terms, you acknowledge that indemnification is a legal obligation and a condition of accessing the platform.
Failure to fulfill indemnification obligations may result in legal action and account suspension or termination.
This section ensures that Users understand their responsibility to protect the Company against claims arising from misuse or violations of the Terms.
12. Privacy & Data Protection
At khelabazar.com, we are committed to protecting your privacy and handling your personal data responsibly. This section explains how we collect, use, and safeguard your information, and how it relates to our Privacy Policy.
12.1 Reference to Privacy Policy
Our Privacy Policy provides comprehensive details about the types of data we collect, how it is used, shared, and stored.
By using khelabazar.com, you agree to the practices described in both these Terms and the Privacy Policy.
The Privacy Policy can be accessed here on our website.
12.2 Data Collection
We may collect information in the following ways:
Information you provide: Account registration, purchase details, payment information, and communication with our support team.
Automatically collected data: IP address, browser type, device information, log data, cookies, and usage patterns.
Third-party sources: Analytics tools, marketing partners, or publicly available data.
12.3 Use of Data
We use collected data to:
Facilitate account management, purchases, and digital product delivery.
Provide customer support and resolve inquiries.
Personalize your experience and provide recommendations.
Improve the platform, conduct research, and analyze usage trends.
Comply with legal obligations and prevent fraud or abuse.
12.4 Data Sharing
We may share your data with service providers, such as payment processors, analytics platforms, and delivery services.
Information may also be disclosed in response to legal requests or as part of business transactions.
Aggregated or anonymized data may be shared for analytics or marketing purposes without revealing individual identities.
12.5 User Consent
By using our services, you consent to the collection, use, and sharing of your data as described in our Privacy Policy and these Terms.
You may withdraw consent for certain types of communications or tracking by adjusting your account settings or contacting [email protected].
12.6 Security Measures
We implement technical and organizational safeguards to protect your personal data, including:
Encryption of sensitive information
Secure storage and restricted access
Regular monitoring and audits to detect vulnerabilities
Users are responsible for maintaining strong passwords and safeguarding login credentials.
12.7 International Data Transfers
Your data may be transferred outside Bangladesh for processing or service provision.
We ensure appropriate safeguards are in place, such as contractual clauses and encryption, to maintain data protection standards.
12.8 Compliance
We comply with applicable data protection laws, including Bangladesh privacy regulations.
International Users may also have rights under global privacy laws such as the GDPR or CCPA, as described in our Privacy Policy.
12.9 Reporting Concerns
If you have questions about our data practices or believe your privacy has been violated, you may contact us at [email protected].
We investigate complaints promptly and will take appropriate actions to resolve concerns.
This section clarifies how khelabazar.com handles personal data, ensures transparency, and reinforces the link to the full Privacy Policy.
13. Third-Party Services
khelabazar.com may include links, integrations, or features from third-party services to enhance user experience. This section explains our relationship with these services and the responsibilities of Users.
13.1 External Links
Our platform may provide links to websites, applications, or platforms operated by third parties.
These links are for convenience and informational purposes only.
khelabazar.com does not control third-party content and is not responsible for their accuracy, policies, or practices.
Users access external links at their own risk.
13.2 Embedded Tools and Widgets
Some third-party services may be embedded within our platform, such as social media plugins, payment gateways, or chat widgets.
Using these tools may involve sharing certain information with the third party.
Users should review the privacy policies and terms of use of these third parties, as their data handling may differ from ours.
13.3 Third-Party Advertising
We may display advertisements or promotional content from third-party partners.
These third parties may use cookies, tracking pixels, or other technologies to deliver ads based on user behavior.
khelabazar.com does not control the data collected by advertisers and is not responsible for ad content or targeting practices.
13.4 Responsibility Disclaimer
While we strive to integrate reputable third-party services, we cannot guarantee their performance, security, or compliance.
Users are responsible for evaluating the suitability and safety of third-party services before using them.
Any disputes or issues with third-party services should be directed to the service provider directly.
13.5 Limited Support
Our support team may assist with general guidance on third-party integrations, but we are not liable for malfunctions, interruptions, or losses resulting from their use.
Users acknowledge that interactions with third parties are outside the direct control of khelabazar.com.
This section ensures Users understand that third-party services are separate from khelabazar.com, and the platform does not assume liability for their actions or policies.
14. Governing Law & Jurisdiction
These Terms & Conditions and your use of khelabazar.com are governed by the laws of Bangladesh, without regard to any conflict of law principles. This section explains how disputes are resolved and which courts have authority.
14.1 Applicable Law
All matters relating to your use of the platform, including purchases, account management, and content, are governed by Bangladeshi law.
Users agree to comply with all applicable local, national, and international laws while using the services.
14.2 Dispute Resolution
If any dispute arises between you and khelabazar.com, you agree to first attempt to resolve the matter through informal negotiation by contacting [email protected].
Our team will review complaints in good faith and make reasonable efforts to reach a resolution.
14.3 Arbitration
In the event informal negotiation fails, disputes may be resolved through arbitration or mediation, as appropriate under Bangladeshi law.
Arbitration will be conducted in accordance with rules and procedures agreed upon by both parties.
The decision of the arbitrator will be final and binding.
14.4 Court Jurisdiction
If arbitration is not applicable or enforceable, Users agree that courts located in Dhaka, Bangladesh will have exclusive jurisdiction to resolve disputes.
Users consent to personal jurisdiction and venue in Dhaka courts for any legal action arising out of or relating to these Terms.
14.5 Waiver of Class Actions
Users agree that disputes will be resolved on an individual basis, and class action or representative actions are waived to the extent permitted by law.
14.6 Enforcement
The invalidity or unenforceability of any provision under local law does not affect the enforceability of the remaining provisions.
Users acknowledge that compliance with these Terms ensures a fair and secure environment for all parties on the platform.
This section clarifies which laws govern the platform and how disputes will be handled, giving Users clear expectations for legal recourse.
15. Amendments & Updates
khelabazar.com reserves the right to update or modify these Terms & Conditions at any time. This section explains how changes are made and how Users are notified.
15.1 Right to Amend
We may update these Terms to reflect:
Changes in our services or features
Legal or regulatory requirements
Operational or security improvements
Users are responsible for reviewing the Terms periodically to stay informed about changes.
15.2 Notification of Changes
When significant changes occur, we may notify Users by:
Posting a “Last Updated” date on the Terms & Conditions page
Sending an email notification to the registered account (when applicable)
Minor changes, such as clarifications or formatting updates, may be implemented without direct notice, but the updated Terms will always be posted online.
15.3 Effective Date
Any changes become effective immediately upon posting, unless otherwise stated.
Continued use of khelabazar.com after changes constitutes acceptance of the updated Terms.
15.4 User Responsibility
Users are responsible for checking the Terms regularly.
If you do not agree with updated Terms, you must stop using the services and close your account.
Failure to discontinue use after updates indicates agreement with the revised Terms.
15.5 Documentation
Users may retain a copy of the Terms for personal reference.
We maintain a historical record of changes to the Terms to ensure transparency and accountability.
This section ensures Users understand that Terms may change, how they are notified, and that continued use constitutes acceptance.
16. Contact Information
If you have any questions, concerns, or complaints regarding these Terms & Conditions or your use of khelabazar.com, you can reach out to us using the contact details below. We are committed to addressing inquiries promptly and providing assistance in a transparent and supportive manner.
16.1 Customer Support Email
The primary method to contact us is via email: [email protected]
Our support team can help with:
Account issues or login problems
Questions regarding purchases or digital products
Clarification of Terms & Conditions
Reporting suspected fraud or unauthorized activity
Requests for dispute resolution
16.2 Physical Address
You may also contact us by mail at our registered office:
Dhaka, BangladeshCorrespondence sent to this address should include sufficient details (name, account information, description of the issue) to allow us to address your concerns effectively.
16.3 Complaint Handling
Upon receiving a complaint, our team will:
Acknowledge receipt promptly
Investigate the issue in good faith
Provide a response or resolution within a reasonable time frame
Users are encouraged to provide as much detail as possible to facilitate quicker resolution.
16.4 Regulatory References
Users may also contact relevant regulatory authorities in Bangladesh for issues related to consumer protection, digital transactions, or online services.
While we aim to resolve all matters internally, Users have the right to escalate unresolved complaints to official regulatory channels.
16.5 Communication Guidelines
Please use clear and concise language when contacting support.
Include any relevant screenshots, order numbers, or error messages to help our team understand and address the issue efficiently.
This section ensures Users know how to reach khelabazar.com, the support process, and their options for complaints or inquiries.
17. Miscellaneous Provisions
This section covers various legal and administrative provisions that help ensure the enforceability, clarity, and completeness of these Terms & Conditions.
17.1 Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, the remaining provisions will remain in full force and effect.
Invalid provisions will be interpreted or replaced to reflect the parties’ original intent as closely as possible while remaining legally enforceable.
17.2 Entire Agreement
These Terms, along with the Privacy Policy and any other agreements referenced herein, constitute the entire agreement between you and khelabazar.com regarding your use of the platform.
No prior agreements, statements, or understandings—oral or written—supersede these Terms.
17.3 Waiver
Any failure by khelabazar.com to enforce a provision of these Terms does not constitute a waiver of that provision or any other rights.
A waiver is only valid if explicitly stated in writing and signed by an authorized representative of the Company.
17.4 Assignment
Users may not assign or transfer their rights or obligations under these Terms without prior written consent from khelabazar.com.
The Company may assign or transfer its rights and obligations freely, including in the event of a merger, acquisition, or sale of assets.
17.5 Force Majeure
khelabazar.com will not be liable for delays, failures, or interruptions caused by events beyond its reasonable control, including but not limited to:
Natural disasters (earthquakes, floods, storms)
Power outages, network failures, or technical malfunctions
Cyberattacks or other security incidents
Government actions or legal restrictions
Users acknowledge that such events may affect the availability or delivery of services and agree that the Company cannot be held responsible.
17.6 Headings and Interpretation
Section headings are provided for convenience only and do not affect the interpretation of these Terms.
Words importing the singular include the plural and vice versa. Words importing persons include individuals, companies, and other legal entities.
17.7 Survival
Provisions relating to limitation of liability, indemnification, intellectual property, and dispute resolution survive the termination or expiration of your account or these Terms.
17.8 Effective Date
These Terms are effective as of August 18, 2025, and govern all use of khelabazar.com from that date forward.
This section ensures that the Terms are comprehensive, enforceable, and legally robust, covering residual provisions not addressed in other sections.